Get in touch
LocalType is a small operation, so replies are written by a person rather than generated. That also means they are not instant.
Where to write
Something is not working
Have a look at the help pages first — they cover the usual causes. If that does not settle it, send us the details.
support@localtype.netBeta feedback
Accuracy in your language, how it holds up on your phone, anything that felt wrong. This is the most useful mail we can get right now.
support@localtype.netPrivacy questions
Anything about what the app does with your data, or a request about an email address you gave us.
hello@localtype.netAnything else
Press, partnerships, or a question that does not fit the boxes above.
hello@localtype.netWhat to include for a support question
It saves a round trip, and often makes the difference between a guess and an answer.
- Which phone you are using, and which version of Android
- Which speech model you downloaded, and which language you were dictating in
- What you expected to happen, and what happened instead
- Whether it happens in every app or only in one
- A diagnostic report from the app, if you can export one
A diagnostic report describes your device and settings. It contains no audio, no dictated text, no clipboard contents and no passwords.
What to expect
During the beta the volume of mail is unpredictable, so we would rather not promise a response time we cannot keep. Everything gets read. Bug reports with a diagnostic report attached tend to get answered fastest, because there is something concrete to work from.
Want to test LocalType?
Beta signups go through the form rather than by email — it asks for the device details we need up front.
Go to the beta page